Training and Certification Vacuum in Medical Practice Staffs Puts Physicians’ Livelihood at Risk

Karla Jo Helms, CEO of JoTo PR, discusses the signing of new client Practice Management Institute.

An alarming 55 percent of evaluation and management (E/M) claims are estimated to have been incorrectly coded, resulting in $6.7 billion in improper Medicare payments.1 To avoid lost revenue and serious consequences, physicians are raising the training standards of its administrative staff. Practice Management Institute (PMI), a leading provider of medical practice training and certification, has aligned with JoTo PR to call attention to the critical need for office administrators who can manage medical offices, be proactively knowledgeable on compliance issues, and efficiently handle coding and billing.

Karla Jo Helms, CEO, Chief Evangelist and Anti-PR Strategist for JoTo PR, commented that “in most cases, physicians and other clinical professionals are not trained on how to run a successful healthcare practice. With well-trained non-clinical staff, doctors are free to focus exclusively on patient care, which promotes trust, understanding, and a better healthcare experience for each patient.”

For more than 30 years, Practice Management Institute, also known as PMI, has helped physicians, hospital systems, medical societies, and educational institutions provide comprehensive education and training to medical office staff nationwide. By offering a variety of educational programs and professional certifications, PMI helps to build competency, compliance, and effectiveness that assures the continued success of their clients. More than 20,000 individuals have earned certification in one or more areas of expertise offered by the institute, which is recognized by both the Centers for Medicare and Medicaid Services and the Department of…

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