The Best Embedded Business Intelligence Software According to G2 Crowd Summer 2017 Rankings, Based on User Reviews

G2 Crowd, the world’s leading business software review platform, today released the Summer 2017 Embedded Business Intelligence Software Grid report to help businesses make the best embedded business intelligence technology buying decision. Looker, Sisense, and Logi Info were named Leaders in the report, receiving a strong customer satisfaction score with a large market presence.

Exago, Dundas BI, Izenda, and JReport were named High Performers in the report, earning strong customer satisfaction marks with smaller market presence scores. Exago earned the highest overall satisfaction score, while MicroStrategy earned the highest overall market presence score.

The Grid leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.

Key Findings:

  • Flexibility — Users said that they use embedded BI software across multiple industries and that the software’s flexibility accommodates most business needs. According to users, flexibility is necessary for developers who need to set up correct configurations to align embedded BI software to specific businesses. Flexibility is also important because embedded BI tools can create different types of reports, documents, and dashboards, reviewers said. Users highlighted issues when tools are rigid, making customization difficult.
  • Learning Curve — Users also hoped for more guidance built into the applications to help them learn and understand the products to their fullest. However, users appreciated the available training, forums, and support teams that help them take advantage of all advanced features and…

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